The Resiliency Toolkit

Thank you for your interest in The Resiliency Toolkit!


This is perfect for businesses who want to take proactive steps towards becoming a more resilient business in the face of disaster, but want to do it at their own pace. Please note that you can always decide to join us for the Resilient Business Challenge if you feel that you are ready for a larger time commitment.

Below is a list of key resources compiled by our team of experts to help your business prepare for a wide range of scenarios:



Every Business Should Have a Plan: 12-page booklet 

  • Ready Business outlines commonsense measures business owners and managers can take to start getting ready. It provides practical information to help you plan for your company’s future.


Emergency Response Plan

  • A 10-page document to help businesses identify the goals and objectives for the emergency response plan. Define what your emergency response team is expected to do during an emergency (e.g., evacuate employees and visitors, provide first aid, etc.), identify any regulations covered by your plan (e.g., OSHA, fire code, etc.).


Insurance Coverage Discussion Form

  • Use this form to discuss your insurance coverage with your agent. Having adequate coverage now will help you recover more rapidly from a catastrophe.


American Red Cross

SMB Prepared Playbook

  • As small business owners, the challenges we face daily would only be compounded in the event of an emergency. On the field, in business, and in life, being prepared for adversity—whether that comes in the form of an opposing team or a natural disaster—is what separates those who simply survive from those who thrive, and teamwork is the only way to achieve success.


Dependency Mapping

  • Use this document to identify what and whom your organization may rely on to perform essential processes. That is, if these resources were unavailable, it would make it difficult or impossible to perform a critical process. Consider skilled personnel, specialized equipment, a specific environment, or critical vendors. The more complex processes may rely on multiple resources. Remember that others are also depending on you. Be sure to document upstream dependencies in a separate section or version of this form. Once all dependencies are documented, you can make plans (e.g., alternate suppliers or workarounds) to mitigate the risk should they experience a disruption. Document the resource dependencies for each essential process using this dependency mapping tool.


Vital Records Classification Checklist

  • Use this form to organize all significant records deserving to be rated Critical or Vital. Subsets of this information can be included with other records.


Process Recovery Form

  • This form will help you document essential business processes, the resources they depend upon, and the steps for recovery those processes in the event of a disruption. Combine this with your contact lists for essential personnel, suppliers, vendors, and business partners for a complete Business Continuity Plan.


Hazard and Vulnerability Assessment

  • Determine which hazards you should plan for and prioritize continuity planning for your organization.


Insurance Institute for Business & Home Safety (IBHS)

IBHS’s OFB-EZ (Open for Business-EZ) Toolkit

  • IBHS’s OFB-EZ (Open for Business-EZ) toolkit can help you build a business continuity plan so you can prepare, respond, and recover. From severe weather to a virus outbreak and everything in between, the free toolkit is designed to help small businesses plan for any type of disruption so they can quickly re-open and resume operations following a disaster. The toolkit provides a roadmap for managing disruptions using simple and easy tasks, including developing an employee contact list, reviewing and documenting insurance policies, building a plan for supply chain disruptions, and how to better prepare your finances.


IBHS’s EZ-PREP Toolkit

  • To help keep small businesses “open for business,” IBHS developed this severe weather emergency preparedness and response planning toolkit. It is designed as a stand-alone guide, along with a customizable checklist, that can be used by any small business to build a plan for responding to operational disruptions. It also complements IBHS’ OFB-EZ® program, which is a simple-to-use business continuity program that focuses on recovering after the initial emergency response. To be best prepared, businesses should implement both programs to protect their businesses and bottom lines.



Business Continuity Plan Template

  • The objective of the Business Continuity Plan is to coordinate the recovery of critical business functions in managing and supporting the business recovery in the event of a facilities (office building) disruption or disaster. In the event of a disaster which interferes with the ability to conduct business from the office, this plan is to be used by the responsible individuals to coordinate the business recovery of their respective areas and/or departments. The plan is designed to contain, or provide a reference to, all of the information that might be needed at the time of a business recovery.