Become a Resilient Business

Resilient Business Challenge Become a Resilient Business

Build A Resilient Business


Prepare your business to anticipate, mitigate, respond, and recover from a natural disaster with the challenge tasks outlined below.
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Prepare & Anticipate

Resources

Know your exposure to natural hazards
Consider:
  • Using available resources, identify natural hazard risks for where your facilities and employees are located. Risks to consider include: earthquake, wildfire, flood, ground liquefactions, landslide, and tsunami.
  • Identify manmade hazards on your property (i.e. gas tanks, fuel, waste, etc.)

Identify your Supply Chain Vulnerabilities
Consider:
  • Develop a contact list of all suppliers and vendors providing either products and/or services to your business operations.
  • Prioritize the criticality of each vendor/supplier based on how important the service or product is to your operations and how hard it would be to find an alternate vendor/supplier.
  • For your critical vendors/suppliers conduct a hazard assessment to see how exposed their facilities are to natural disasters.
  • Identify and build relations with alternate vendors/suppliers for critical supplies and services.
  • Determine essential functions required of your staff to regain or sustain business operations in the aftermath of a disaster.
  • Recognize key relationships between your organization and your suppliers, vendors, partners, and customers.
  • Ensure frequent communication between your business and supporting facilities, warehouses, and offices.
  • Know the inventory of your facilities and be able to re-order lost or damaged items.

Secure and Protect

Resources

Strengthen your Physical Workspaces and Facilities
Consider:
  • Secure and/or anchor items that could tip, fall, or move during an earthquake.
  • Maintain easily accessible floorplans of your gas, water, electrical, etc. Keep duplicates in secure locations off site.
  • Ask a local earthquake retrofitting contractor for an inspection and address any issues.
  • Utilize your insurance company resources, such as risk engineering, to help you understand risks to your facilities.
  • If renting space, review the contract. If the information is not in the contract, speak with your landlord about building access after an earthquake and roles and responsibilities during the recovery stage.
  • If renting space, review the contract terms with regards to updates, seismic retrofits and rebuilds before and after natural disasters.
  • Inform to your employees about what they should do after a natural disaster if the work space is not accessible.
  • Consider solutions to move employees to buildings that have less damage after a natural disaster.

Safeguard your Data and Vital Documents
Consider:
  • Take inventory of hardware, software, applications, and data. Consider using, and retain copies of, the State Property Tax Assessment Inventory to assist with this action.
  • Store back-up copies of records at a secure, but accessible offsite location. This could include utilizing tapes, cartridges, USB drives, or accessing the “cloud” for storage.
  • Train employees on how to access and use the backup information.
  • If necessary, use remedial methods—maintain both physical paper and mobile sets of important documents that can support recovery efforts, such as floor plans and employee contact information.

Adapt and Recover

Resources

Understand your Insurance and Finances
Consider:

Insurance:

  • Meet with your insurance agent to review your insurance, and discuss topics including property coverage limits, exclusions, deductibles, and coinsurance requirements. Also discuss how and to what degree the insurance covers additional expenditures such as recovery costs, downtime costs, temporary accommodations, and travel expenses.
  • Consider recovery costs, temporary accommodations, and travel expenses for insurance purposes.
  • Establish a current photo or video inventory of your premises, equipment, inventory, supplies, etc.

Finances:

  • Meet with your financial institution to discuss financing options post-disaster and contingent lines of credit.
  • Meet with your payroll processor to discuss possibilities for an automated payroll run in the event of a disaster.
  • Establish your operational downtime cost in the event your business was temporarily shut down.
  • Calculate your operational downtime cost to support contingency planning.
  • Maintain updated financial records and understand what your business would do in the event of a temporary shutdown.
  • Understand your cash flow including fixed and discretionary expenses.
  • Have multiple forms of payment i.e. invoice, check, credit card, check. Cash is especially important during and after natural disasters; retain enough cash to cover priority and unexpected costs experienced after a disaster.
  • Know what disaster financing assistance may be available to your business.

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